Refund Policy

Free Trial

We offer a 14-day free trial for all new users. During this period, you can explore our services without any charge or commitment. No credit card information is required to avail the free trial.

Refund Eligibility

Given that the full range of features is accessible during the 14-day free trial, refunds are generally not provided for purchases made after the trial period. However, in certain cases, we may provide a refund under the following condition:

  • Technical Issues: If you experience significant technical problems with the Service that were not resolved through our support channels and that prevent you from using the Service effectively, you may request a refund within 14 days of purchase.

How to Request a Refund

If you believe you qualify for a refund based on the criteria above, please contact our support team via email at support@getminit.com within 7 days of your purchase. Please include:

  • Your name and email address
  • Purchase receipt or order number
  • Detailed description of the technical issue you are experiencing

Refund Process

We will review your request and respond within 5 business days. If your refund is approved, it will be processed to the original method of payment within 5-10 business days.

Contact Us

If you have any questions about this Refund Policy or need assistance, please contact us at support@getminit.com